Quote:
Originally Posted by Penlid
I have a direct number for an ireland call centre, well not really direct it changes between ireland and watford.
Err, i was on the phone once again today with BT and i asked them downright if BT we're infact breaking their contract by providing dial up on a broadband line and they told me that they were in fact breaking that contract.
I've had this problem for about a week now and i've had an engineer out to see if he could do anything, he was here for 5 mins and said lines good im off. But still, i'm getting speeds similar to 56k.
I've been through every single step i've been given and to no avail, there has been no fix. Checked routers, microfilters every possible thing they had written in front of them i've tried and they still cant fix it.
Now i want to cancel my contract with BT as i'm on Option 3 and can get the same with Sky for £5 a month.
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Check the speed you router says its conected at mine is always 65000k 6.5mb but i dont get that speed because of contention. If that figure is not the speed you would expect report it call and ask for complaints and tell them if the lines fixed it must be the port on the exchange
Or just tell them to stick it