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Originally Posted by kaedrick2
After having problems renewing my account it seemed that I may be on the point of solving them by supplying information. UNFORTUNATELY when I go to the site provided by the link in the e.mail from GoA the support section tells me that my user id and or password is not valid. YET this is the same user id and password that allows me to enter my subscription account...so how do I now pass the information to GoA? Is there a telephone number which I can use please?
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Originally Posted by Requiel
You use your game login to access RightNow.
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Your subs login is only used for the subscription site. For RightNow you use your game logins. If you don't know what any of your logins are then you will need to get new ones as described in the first post.
If you don't have access to the registered email address for your account, then you need to email subscription, again as described in the first post.